7ezd Privacy Policy – Your information is safe with us

1 Introduction & Commitment

7ezd ("we", "us", "our") treats your privacy not just as a legal obligation, but as a core principle of how we do business. When you open an account, play games, or get in touch with us at 7ezd, we collect certain information. This Privacy Policy ("Policy") explains what that information is, why we collect it, and how we keep it secure.

This Policy applies to the 7ezd website, mobile app, and all associated services. By using 7ezd's services, you are considered to have accepted the terms of this Privacy Policy.

2 What Information We Collect

7ezd collects information in several ways. Details are outlined below:

Information provided directly by you:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• National ID or passport number (for KYC verification).
• Bank account or mobile banking details (for payment processing).
• Address and postal code.

Automatically collected information:

• IP address and device type.
• Browser information and operating system.
• Activity logs on the platform (login times, game sessions, etc.).
• Transaction history and betting records.
• Information obtained from cookies and similar tracking technologies.

3 How Your Information Is Used

7ezd uses your information only for specific, legitimate purposes. We never use or retain your data beyond what is necessary.

• Account Management: Completing the registration process, verifying your identity, and ensuring login security.
• Payment Processing: Processing deposits, handling withdrawals, and keeping transactions secure.
• Customer Support: Resolving your complaints, questions, and concerns.
• Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
• Promotional Communications: Sending you bonus offers and updates with your consent.
• Legal Obligations: Meeting the requirements of regulatory authorities.
• Service Improvement: Analyzing user experience to improve the platform.

4 Data Sharing & Third Parties

7ezd never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

• Payment Provider: With authorized payment gateway providers for transaction processing.
• Identity Verification Provider: With licensed verification services for KYC and age verification.
• Technology Partner: With cloud and hosting providers for platform operations.
• Legal Authorities: Upon a valid court order or legitimate request from a regulatory authority.

All such third parties operate under strict confidentiality agreements and are not permitted to use your information for any other purpose.

5 Data Protection Measures

7ezd uses industry-standard technology and practices to keep your information secure. Our security infrastructure is reviewed and updated on a regular basis.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Access Controls: Only authorized staff can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups stored on secure servers.

In the event of a security breach, we will promptly notify affected users as required by law and take all necessary steps.

6 Cookie Policy

The 7ezd website and app use cookies to enhance your experience. Cookies are small files stored on your device.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: Collecting anonymous statistics to understand website usage.
• Marketing Cookies: To show you relevant promotions, only with your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some site functionality.

7 Your Privacy Rights

As a 7ezd member, you have the following rights regarding your personal information:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8 Data Retention Period

7ezd retains your information only for as long as needed. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: 5–7 years in accordance with financial regulatory requirements.
• KYC Documents: A minimum of 5 years after account closure.
• Log Files: Typically 12 months, though this may be extended for security investigations.
• Marketing Information: Deleted as soon as you withdraw your consent.

9 Children's Privacy

7ezd's services are strictly for users aged 18 and above. We do not knowingly collect information from minors.

If we become aware that data from a minor has been collected inadvertently, we will immediately delete that data and close the associated account.

10 Policy Changes & Contact

7ezd may update this Privacy Policy from time to time. For any significant changes, we will:

• We will update the "Last Updated" date on this page.
• Registered members will be notified via email or SMS.
• We will display a notice on the platform.

Continued use of our services after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.